Knowing VoIP

VoIP (Voice Over Internet Protocol) or IP telephony is rapidly changing the way we communicate. Aside from being a lot more cheaper than traditional phones, certain features such as portability makes it attractive for residential and business owners alike. But as with all modern technologies, VoIP has its own disadvantages. These flaws are minor, and solutions are being worked out as you read this. One thing is clear, though. The advantages of VoIP clearly outweighs its disadvantages.

VoIP is dependent on bandwidth. Even the best of the best ISP (Internet Service Provider) experience technical issues. Since VoIP uses your Internet connection, it is bound to be affected. If your Internet is down, you will not be able to make or receive a call. If your connection is exceptionally slow, then expect low voice quality. A user might also encounter problems if he makes or receives a call while streaming videos or audio, or while downloading a large amount of data. If bandwidth is the problem, then it might be time to change your provider. Search for a more reliable and stable ISP and don't forget to ask your friends for referrals.

Voice quality issues. This has been a problem attributed to VoIP calls ever since its birth. Static noise, echoes, and delays are a common complaint of users. There are a number of factors that affects VoIP's voice quality: internet connection, the hardware in use, the VoIP provider, distance of call, and many more. It is best to try out the service before committing to it. Also, try different combinations of hardware until you get the results that you want.

VoIP needs power. Unlike traditional phones, VoIP needs electricity to work. You have to plug in your modem, ATA, and other VoIP hardware for you to be able to make and receive a call. You can not use your phone if there is a power interruption. Emergency power generators might be a little far-fetched for a regular home to have, but if you are running a business then you should probably get one.

Emergency calls. If you use traditional phones to dial 911, it will be diverted to a call center nearest to you where the operator has the ability to see where exactly you are calling from. Using VoIP, there is no way to trace where your call is coming from. In addition, if the emergency involves a power interruption then you will not be able to make a VoIP call. There is a new service called E911, which a lot of VoIP providers are offering. It is for your best interest to ask your provider regarding this and other emergency calling issues.

To be on the safe side, having a traditional phone aside from the VoIP phone is a good idea. It will also help if you could write down individual phone numbers of emergency facilities (local police, fire station, hospitals, etc.) and post it near your phone.

Keep in mind that these are just minor inconveniences and every passing day VoIP is advancing. Its advantages and benefits are too many to pass up. Soon it will replace traditional phones as the communication technology of choice.

Basic VoIP information

Let me blog about basic information about VoIP and call it VoIP 101.

VoIP (Voice over Internet Protocol) is simply the transmission of voice traffic over IP-based networks.

The Internet Protocol (IP) was originally designed for data networking. The success of IP in becoming a world standard for data networking has led to its adaption to voice networking.

The Economics of VoIP
VoIP has become popular largely because of the cost advantages to consumers over traditional telepone networks. Most Americans pay a flat monthly fee for local telephone calls and a per-minute charge for long-distance calls.

VoIP calls can be placed across the Internet. Most Internet connections are charged using a flat monthly fee structure.

Using the Internet connection for both data traffic and voice calls can allow consumers to get rid of one monthly payment. In addition, most VoIP plans do not charge a per-minute fee for long distance.

For International calling, the monetary savings to the consumer from switching to VoIP technology can be enormous.

VoIP Telephones

There are three methods of connecting to a VoIP network:

• Using a VoIP telephone
• Using a “normal” telephone with a VoIP adapter
• Using a softphone in a computer with speakers and a microphone

Types of VoIP calls
VoIP telephone calls can be placed either to other VoIP devices, or to normal telephones on the PSTN (Public Switched Telephone Network) like landlines

Calls from a VoIP device to a PSTN device are commonly called “PC-to-Phone” calls, even though the VoIP device may not be a PC and can be a regular telephone attached to ATA (Analog Telephone Adapter). Most VoIP providers like Onesuite can be use with ATA device so the user doesn’t need a PC for making calls. There’s a few providers that can not be use with ATA like Skype which has it’s own “phone apparatus” that most people find it as a drawback. People who wants to switch to Skype needs to buy another set of phone device which means additional cost to them unlike when switching to other providers like Vonage, Viatalk or Onesuite.

Calls from a VoIP device to another VoIP device are commonly called “PC-to-PC” calls, even though neither device may be a PC. An example of this is Yahoo Messenger to Yahoo Messenger “call”. Pc to Pc calls is always free.